Job Description

Horizon Health Network is an equal opportunity employer.

COMPETITION #: 2023-67927 External

BARGAINING UNIT: CUPE

ZONE: Moncton

DEPARTMENT: SVLH SWITCHBOARD

FACILITY: Sackville Memorial Hospital

POSTING TYPE: Temporary Part Time

JOB TITLE: Telecommunications/Admitting/Registering/Scheduling Clerk

CLASSIFICATION: Telecommunications/Admitting/Registering/Scheduling Clerk (1065)

LANGUAGE: English Essential with requirements to handle verbal French inquiries

HOURS OF WORK: Rotating Days, Evenings, Nights, TEMP May 15, 2023 to June 6, 2023; Subject to change due to operational requirements

SALARY: $22.7137 to $24.3702 per hour - (Subject to Employment Status may be paid at 8% in lieu of vacation and stat holidays as per CUPE collective agreement article 6.08 (a))

JOB PURPOSE:

The Telecommunications/Admitting/Registering/Scheduling Clerk is responsible for operating the switchboard and public address system and performing patient registration/scheduling duties.

QUALIFICATIONS:

• A High School Diploma plus an administrative support program of at least six months duration OR five (5) years of recent experience (within the last 8 years) as a 1065, shall be considered as equivalent.
• Must have courses in Medical Terminology and Keyboarding.
• Ability to attend work on a regular basis.
• Ability to perform the duties of the position.
• Good work record.
• Written and spoken competence in English (B2.1 or Advanced) and spoken competence in French (B1.2 or Intermediate Plus) are required.

Demonstrated proficiency verified by testing in:

• Data Entry 4000 KSPH
• Medical Terminology Spelling 75%
• Medical Terminology Vocabulary 75%

KEY RESPONSIBILITIES:

The Telecommunications/Admitting/Registering/Scheduling Clerk is responsible for:

• Providing answering and messaging services
• Providing information kiosk services
• Registering and/or scheduling patients
• Entering data into Clinical Information Systems
• Preparing and maintaining patient records
• Maintaining bed tracking systems
• Performing general clerical duties

Employees are responsible to be aware of and understand Horizon\xe2\x80\x99s Terms of Employment:

COMPETENCIES:

Competencies identified by Horizon Health Network:

• Attention to Detail
• Communication
• Information Gathering
• Interpersonal Relations
• Patient/Client Focus
• Results Orientation

Applications for this position must be submitted on-line by May 10, 2023.

Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.

NOTE: There will be no further postings for this position should there be no fully qualified applicants. If you wish to be considered for this position and have most of the qualifications as posted and the registration or licensure where required, you are encouraged to apply at this time.

Should testing be required to demonstrate language proficiency, the official results will be shared with the candidate, Human Resources and the requesting manager electronically and will be placed on the personnel file for Horizon hiring purposes.

Please quote Competition # 2023-67927-External. Horizon Health Network appreciates expressed interest, however, only candidates considered for an interview will be contacted. Human Resources Department, Horizon Health Network

Horizon Health Network