Job Description

The Phone Zone is looking for a reliable and skilled Mobile Phone Technician & Sales Associate to join our growing team. You'll handle hands-on repairs, diagnostics, and troubleshooting for iPhones, Androids, tablets, and more -- while also assisting customers with sales of new and pre-owned devices.

We're looking for someone who's confident with both tools and people -- someone who can repair efficiently, sell professionally, and help create a great in-store experience.

What You'll Do

Diagnose and repair common hardware issues (screens, batteries, charging ports, etc.) Perform back glass repairs using laser machines safely and accurately Troubleshoot software issues across iOS and Android platforms Inspect and test devices before and after repair for full quality assurance Assist customers with phone sales, trade-ins, and accessories Maintain accurate repair and sales records Stay current with new devices, repair tools, and evolving techniques Keep your workspace clean, organized, and efficient Deliver excellent customer service and clear communication about repair options and timelines
What We're Looking For

Proven experience repairing smartphones and tablets (minimum 2-3 years preferred) Strong understanding of both hardware and software diagnostics Experience with laser back glass removal machines (preferred) Confident working with iOS, Android, and computer-based systems Friendly, professional attitude with strong communication skills Dependable, punctual, and able to work independently in a fast-paced setting Bonus: Previous experience in retail or tech sales
Why Work With Us

Supportive, no-drama team environment Room to grow as the business expands Competitive pay with potential for performance-based bonuses Hands-on experience with advanced repair tools and techniques
Job Type: Full-time

Pay: $19.00-$21.00 per hour

Expected hours: 35 - 45 per week

Benefits:

On-site parking Store discount
Application question(s):

Have you replaced the back glass of cellphones in the past?
Experience:

Mobile/Tech repair: 2 years (required)
Language:

English fluently (required)
Work Location: In person