Job Description

The Northern Site Manager will be responsible for the oversight and support of all northern sites in B.C. and the Yukon. This role will be operated in a mobile capacity across the region and will work collaboratively with the existing Northern Site Manager. The preferred location for this position is a northern community, ideally in the Northern BC Region i.e. Prince George.
Excellent verbal and written communication skills are required to ensure that necessary information is being transferred between the two managers and as required with the owner. The successful candidate will need to be self-reliant and resourceful as this is a growing region. A commitment to safety and training onsite will be of the utmost importance and critical to our ongoing success. The Supervisor will have responsibility for the conduct of all Kal Tire employees while on site - working or in camp. The successful candidate will be required to participate in and pass a Supervisory Evaluation to be conducted by the owner to be considered for this role.
ROLE PURPOSE
The Northern Site Manager, MTG, is responsible for the day-to-day operational management of the tire service contract on all sites. Work performance will ensure that our business is aligned with the goals and objectives of both Kal Tire and the Customer, ensuring that the Kal Tire AIMS and strong commitment to safety are upheld by all Team Members.
A willingness to travel throughout the region and to various sites is required. The role involves meeting with customers and team members in person and ensuring safe, efficient, and consistent operations across all locations.
CORE RESPONSABILITIES
Team Leadership

• Supervise the recruitment of site service personnel (in conjunction with the HR Manager).
• Ensure safe work performance of the tire service team.
• Ensure the effective performance and development of the team by setting clear role objectives and service standards, providing information, tools and processes to get the job done.
• Oversee delivery of improvement plans and projects for the team.
• Manage the service activities within agreed budgets.

Health & Safety

• Ensure all aspects of Kal Tire's Health & Safety Program are communicated and implemented in a consistent manner with Team Members, including; D&A Program, FLRA, Hazard Analysis, SWP's, Accident/Incident Investigation & Reporting, Monthly Safety Meetings & Inspections, due diligence, etc.
• Support and participate in the health and safety committee initiatives wherever possible.
• Hold and document regular safety and toolbox talks with team members.
• Ensure all safety and CSR activities comply with our policies and procedures.
• Provide leadership regarding our safety and CSR practices.
• Contribute to the development and implementation of environmental goals and objectives.

Training & Development

• Ensure the Career Track Training of all team members is documented, organized, readily available and up to date as per the applicable progression timelines.
• Ensure all site specific and specialized training such as forklift, manipulator and hiab is documented and up to date.
• Assess / identify additional training requirements to help improve our effectiveness and efficiency.
• Interact with Team Members on the shop floor on a regular basis and provide coaching and mentoring.
• Conduct and document bi-annual team member performance reviews in a consistent manner.

Communication

• Provide a monthly report on area activities - using defined KPI's to benchmark performance. Monthly Checklist
• Provide daily, weekly, monthly reporting to the customer as required.
• Attend and participate in regularly scheduled customer meetings.
• Provide continuous feedback with team members in regard to customer activities, changes in policies or procedures, company updates / changes, team member performance, etc.

Standard of Service

• Ensure site inspections, tire and wheel inspections, air pressure monitoring, scheduled rotations and change outs, are carried out to provide best value and tire performance for the customer.
• Participate in scrap tire inspections and analysis along with repair decisions with the manufacturer to ensure a cost-effective program is maintained.
• Provide Tire Tracking data, analysis and information based on accurate documentation, data entry and reports.
• Ensure all team members receive quality training and understand the importance of quality service.
• Ensure appropriate equipment and tooling is provided and is cared for, maintained and in good working order.
• Work together with the other Northern Site Manager, Business Support Admin, and Site Teams to manage travel and shift schedules accordingly. Balancing multiple site needs, vacation coverage between sites, and travel coordination.

Policies & Procedures

• Take all reasonable measures to ensure compliance with the relevant Company, Customer or governmental policies & procedures.
• Ensure Kal Tire S.W.P's are up to date, reviewed, readily available, followed and enforced.
• Ensure all customer specific orientations and S.W.P's and policies are understood and followed.
• Ensure that F.L.R.A 's are conducted and completed as required.

Technology

• Understand, provide and maintain the "Tire Track" system along with relevant reports and analysis.
• Encourage and aid where possible in conducting weight studies.
• Be proactive in understanding new technology in the marketplace that could aid in the tire maintenance process and provide added value to our customer.

Purchasing & Distribution

• Ensure adequate inventory is on hand or readily available to meet the needs of the customer.
• Ensure inventory is managed with regards to shipping, receiving, invoicing, POS etc., so as to protect the assets of both Kal Tire and the customer.
• Ensure TOMS is maintained with regards to tires by location to identify stock, spare, out for repair etc.

Customer & Industry Knowledge

• Develop and maintain a knowledge and documentation of the customer business with regards to fleet size, forecasting, operating hours, utilization, scrap average, mine plan, haul profile, future growth or reduction, etc.
• Analyze and provide the proper tires and product selection for applications to ensure best value.
• Measure and understand the customer's annual tire needs and related costs.
• Educate the customer and operations as to areas of improvement through Tire Awareness presentations.

Retread & Repairing

• Maintain and document a solid tire repair program through inspections, assessments, proactive repairs and Tire Tracking.
• Support and encourage retreading wherever possible.
• Actively track timelines on tires out for repair.

People

• Kal Tire currently has 18 team members in region working on a 7 or 14-day rotation on day and night shifts.

Challenges/Opportunities

• Region is vast and travel is constant every month ~50/50
• The Manager will ensure that all day-to-day tire-related activities on site are managed in a safe and efficient manner consistent with all relevant Regulatory, Kal Tire or owner requirements. The Manager will also be responsible for all safety and training related activities for their employees on site.

Education & Work Experience

• A minimum of 5 years' Mining Tire maintenance experience.
• A minimum of 5 years' operations sales experience within the tire sales industry or related field.
• A minimum of 5 years' supervisory leadership experience.
• High school diploma and post-secondary education plus a diploma in administrative management, operations or related field.

Knowledge, Skills, and Abilities

• Have working knowledge of TOMs, Inspection/tire change apps and fleetio.
• Ability to communicate with a wide range of people both verbally and written.
• Ability to exercise sound judgment to identify and resolve problems, under pressure.
• Able to deliver effective results, meet tight deadlines and targets.
• Experience of undertaking administrative work in an office environment.
• Motivated, self-starter who can find solutions.
• Ensure best application of allocated and available resources.
• Understands safe methods of work procedures and safety performance measures.
• Understands tire failure causes and analysis.
• Understands the invoicing cycle and importance of deadlines, monthly data analysis, retrieval and tire management reporting.
• Understands the importance of tire maintenance plans being carried out safely to OTR standards for optimum performance and casing generation.

WHY KAL TIRE

• The target salary range for this position is $97,090 - $112,900 per year, based on experience. This role offers a defined career advancement path with performance-based wage increases.
• Kal Tire also offers extended health, dental, and vision benefits, and participation in an RRSP program with matching Profit Sharing (DPSP).

Skills Required