Job Description

JOB SUMMARY

We are seeking a Part-Time Medical Office Assistant to join our Physiotherapy Clinic. The ideal candidate will play a crucial role in ensuring the smooth operation of the clinic by providing administrative support and excellent customer service to patients.

Hours required:

Mon: 1:15pm to 4:30pm / Tues: 1:15pm to 8:00pm / Thurs: 1:15pm to 4:30pm /

These are approximate hours

RESPONSIBILITIES

Greet and assist patients in a friendly and professional manner Manage patient scheduling, including appointments, confirmations, and rescheduling Maintain accurate patient records using Jane medical records systems Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary Assist with insurance verification and processing of patient information Maintain patient records accurately and confidentially / Ensure patient confidentiality Washing and folding laundry Perform general office duties such as filing, faxing, scanning documents, stocking supplies in cabinets, and keeping the reception area clean and organized

QUALIFICATIONS

Proven experience as a Medical Office Assistant or in a similar role Familiarity with Jane EMR is highly desirable Knowledge of medical terminology and office procedures Excellent communication skills, both verbal and written Ability to multi-task effectively in a busy environment Ensure patient confidentiality Experience with front desk operations and administrative tasks is essential A positive attitude and commitment to providing excellent patient service
Job Types: Part-time, Casual

Pay: $20.00 per hour

Expected hours: 12 - 17 per week

Work Location: In person