Job Description

Company Overview

Backs in Action Wellness Centre is a multidisciplinary clinic located in East Vancouver, conveniently situated across from the Commercial Broadway Skytrain Station. Our dedicated team focuses on creating customized programs that not only alleviate pain but also enhance our practice members' overall health and physical performance.

Summary

We are seeking a Front Desk Agent to join our dynamic team at Backs in Action Wellness Centre. This role is essential for providing exceptional customer service and administrative support, ensuring a smooth operation of our clinic while assisting clients on their journey to health and wellness.

Responsibilities

Greet and assist clients as they arrive at the clinic, ensuring a welcoming environment. Manage appointment scheduling and maintain an organized front desk area. Handle phone inquiries and provide information about services offered. Process patient information using electronic medical records efficiently. Collaborate with healthcare professionals to ensure seamless patient care. Assist with billing and insurance claims as needed.

Requirements

Proven experience in a front desk or administrative role, preferably in a healthcare setting. Familiarity with medical terminology and electronic medical records systems. Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written. Ability to multitask in a fast-paced environment while maintaining professionalism.
If you are passionate about helping others and thrive in a supportive healthcare environment, we invite you to apply for the Front Desk Agent position at Backs in Action Wellness Centre today!

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Expected hours: 30 per week

Benefits:

Casual dress Company events Extended health care Flexible schedule On-site gym On-site parking Paid time off
Work Location: In person