Job Description

MOA

Backs in Action Rehab & Wellness Centre - Vancouver, BC

Are you an organized, proactive, and experienced professional looking to take your career to the next level? Join

Backs in Action Rehab & Wellness Centre

(BiA), a collaborative and dynamic team of health professionals committed to empowering patients to achieve their wellness goals.

At BiA, we foster a supportive and growth-oriented workplace where staff members are encouraged to expand their skills, take on new challenges, and play a key role in providing exceptional care to our patients.

We are currently seeking a MOA who thrives in a fast-paced, multidisciplinary clinic environment and is ready to lead with confidence, compassion, and expertise.

Why Join BiA?

Collaborative Culture:

Work closely with a diverse team of chiropractors, physiotherapists, acupuncturists, kinesiologists, massage therapists, and counselors.

Growth Opportunities:

Expand your skills and take on greater responsibilities in a supportive environment.

Impactful Role:

Play a vital role in shaping the patient experience and clinic operations.

What We're Looking For

Proven experience in a

multidisciplinary clinic

or similar healthcare environment. Proficiency with

Jane App

and

direct billing

to extended health insurers. (strong asset) Knowledge of

ICBC

and

WorkSafeBC

claims (strong asset). Strong leadership skills, including managing a team of MOAs and scheduling. Exceptional organizational, problem-solving, and time management skills. Professional and empathetic communication skills, both written and spoken. Ability to handle competing priorities with a calm and collaborative approach. Interest or experience in

social media marketing

(asset).

Key Responsibilities

Oversee patient scheduling, billing, and claims processing. Manage clinic operations, including retail product inventory and sales. Assist patients with bookings, registration, and understanding services offered. Handle direct billing to 3rd-party insurers and liaise with ICBC/WorkSafeBC. Address phone and email inquiries with professionalism and empathy. Maintain medical records and ensure accuracy in documentation. Contribute to clinic marketing and social media strategies (if applicable). Engage with a wide range of practitioners to ensure high-care service to patients

Why This Role is For You

You're a

self-starter

who thrives on learning and growth. You're passionate about making a difference in patients' lives. You're looking for a leadership role where you can showcase your skills and make an impact.

Perks and Benefits

Competitive compensation based on experience. Ongoing professional development opportunities. A vibrant and collaborative workplace in East Vancouver accessible by car, bus and skytrain.

To Apply:

Include your resume and a brief cover letter outlining your experience and why you're the perfect fit for this role.

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$25.00 per hour

Benefits:

Company events Extended health care Flexible schedule On-site gym
Schedule:

Monday to Friday Weekends as needed
Application question(s):

What's a book or movie that you recently read or watched that made an impact on you and why? Name the next place on your travel bucket list. Why there?
Experience:

JaneApp: 1 year (preferred) Multidisciplinary Clinic: 1 year (preferred)
Work Location: In person