Job Description

Overview

The Medical Office Assistant (MOA) plays a vital role in supporting the daily operations of a healthcare facility. This position involves providing exceptional patient care, managing administrative tasks, and ensuring smooth clinic workflows. The MOA is essential in maintaining an organized, efficient environment that prioritizes patient satisfaction and confidentiality. Candidates should be detail-oriented, compassionate, and capable of multitasking in a fast-paced setting.

Duties

Greet and assist patients upon arrival, ensuring a welcoming environment Schedule appointments and manage patient flow efficiently Collect and verify patient information, including insurance details and medical histories Prepare and update patient records accurately in electronic health systems Assist healthcare providers during examinations and procedures as needed Handle incoming calls, respond to inquiries, and provide information regarding services Process billing, payments, and insurance claims with attention to detail Maintain cleanliness and organization of clinical areas and administrative spaces Adhere to all health and safety protocols, including COVID-19 guidelines

Qualifications

High school diploma or equivalent required; additional healthcare certification is a plus Prior experience in medical office administration or related healthcare roles preferred Strong organizational skills with the ability to multitask effectively Excellent communication skills, both verbal and written Proficiency in electronic health records (EHR) systems and basic computer applications Compassionate demeanor with a focus on patient care and confidentiality Ability to work efficiently under pressure in a busy clinical environment Knowledge of healthcare regulations and privacy standards is advantageous
Job Types: Full-time, Part-time, Casual

Pay: $16.00-$22.00 per hour

Work Location: In person