Job Description

Job Summary:

We are looking for a skilled and reliable Network Support Technician to remotely support and maintain the network infrastructure of our Bitcoin mining operations. The ideal candidate will have a solid understanding of networking principles and the unique demands of high-density mining environments, including ASIC hardware, remote diagnostics, and uptime optimization.

Key Responsibilities:

Monitor and maintain remote mining facility networks, ensuring stable and secure connections connect remotely through parsec or Anydesk and change settings on miners according to Gen charts Troubleshoot network and connectivity issues across multiple mining sites Support remote diagnostics for ASIC miners, firmware updates, and performance optimization Configure and manage routers, switches, firewalls, and VPNs Maintain network documentation and site schematics Collaborate with onsite technicians to resolve hardware and software issues Ensure network uptime and reliability to maximize mining efficiency

Qualifications:

2+ years in network support, preferably in a data center or mining environment Strong understanding of networking (TCP/IP, DHCP, DNS, VPN, etc.) Experience with ASIC miners (e.g., Bitmain, WhatsMiner), mining software, and remote monitoring tools Familiarity with remote access and monitoring tools Self-motivated with strong problem-solving and communication skills

Benefits:

Fully remote work Flexible hours with occasional on-call support Opportunity to work in a fast-growing, innovative industry Training and certification support
Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift Weekends as needed
Experience:

Network monitoring: 2 years (preferred)
Language:

English (preferred)
Work Location: Remote