Job Description

Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.

Suncor is on a digital transformation journey and providing a rich and empowering digital experience for our user community is key to being successful.

We are seeking a motivated and customer-oriented support and adoption specialist to join our team and support both technical user issues and administrative functions for services in Microsoft M365. The Digital Experience and Communications platform contains a significant Microsoft M365 component, and effective administration and support of this platform is a foundation of the platform success.

Minimum requirements:

A university degree or College diploma in Computer Science, Engineering, or related discipline

Six years' experience with Microsoft Messaging and Collaboration services, with a focus on Exchange Online and Teams

Two years' experience supporting M365/O365 in an enterprise environment

Proficient in Microsoft PowerShell

Good problem-solving and communication skills

Responsibilities:

Work within a platform team using Agile, DevOps principles to support incidents, problems, changes and enhancements for M365 product suite

Act as the point of escalation and manage resolution of critical, high-priority issues within the M365 product space

Engage with vendors as required to support to best user experience within the enterprise

Work with the Architecture Owner on the platform to manage technical changes in the environment

Partner with other platforms and partners across functions to support the platform service delivery

Location and other Key Details:

You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 - 6th Ave S.W.

Hours of work are a regular 40-hour work week, Monday to Friday

Depending on the nature of the role, we have implemented a Hybrid Work Model to provide our employees with a combination of office-based work and 'work from home' flexibility. To learn more, speak to your recruiter

#LI-HYBRID

Why Suncor?

Suncor's operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company's Petro-Canada retail and wholesale distribution networks (including Canada's Electric Highway(TM), a coast-to-coast network of fast-charging electric vehicle stations). Suncor is developing petroleum resources while advancing the transition to a low-emissions future through investment in power, renewable fuels and hydrogen.

With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions - all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request.