Job Description

Key Responsibilities

Big Brothers Big Sisters of the Fraser Valley (www.mentoringworks.ca) is a non-profit organization and proud member of the Big Brothers Big Sisters of Canada Federation. Our mission is to enhance the confidence, self-esteem, and well-being of children and youth through the power of developmental relationships.

We are leaders in youth mentoring and are committed to providing impactful programs and ongoing support. Our organization values equity, diversity, and inclusion, and we encourage applications from individuals who identify as Indigenous, racialized, 2SLGBTQIA+, persons with disabilities, or members of other equity-deserving communities.

Join us and help make a meaningful difference in the lives of young people in your community.

Key Responsibilities

:

Reporting to the Program Manager, the

Mentoring Coordinator

is responsible for the full range of case management duties across our Community-Based, In-School, and Group Mentoring programs. Key responsibilities include:

Case Management:

Recruit, screen, train, match, and supervise volunteers and mentees.

Database & Record Management:

Maintain accurate and up-to-date client and volunteer files. Complete all administrative requirements associated with caseload management.

Community Development & Outreach:

Build and maintain strong relationships with schools, community partners, and referral agencies. Actively support volunteer recruitment and community engagement initiatives.

Program Operations:

Assist with and attend agency-sponsored events and activities to ensure strong participant engagement.

Compliance:

Follow BBBS National Standards and best practices in all casework duties.

Qualifications & Expectations:

Diploma in a social services or humanities-related field (required); a degree is preferred. Minimum of 2 years' experience working with youth in a social service or non-profit setting, or an equivalent combination of education and experience. Commitment to BBBSFV's Mission, Vision, and Diversity & Inclusion values. Strong interpersonal, organizational, and time management skills. Ability to work independently while following organizational procedures. Respectful, tactful communicator with strong written and verbal communication skills. Computer proficiency, particularly with Microsoft 365. Experience using client record management systems (e.g., CRM or similar platforms).

Requirements

Valid and acceptable driver's abstract for a Class 5 Driver's License. Access to a reliable vehicle (this position includes supporting mentoring programs in the City of Mission). Clear Criminal Record Check (including Vulnerable Sector Search). Emergency First Aid certification is an asset. Proficiency in a second language is considered an asset.

How to Apply

Please submit your application (resume and cover letter) via email to:

Cheryl Unger

Email: cheryl.unger@bigbrothersbigsisters.ca

We thank all applicants for their interest. Only those selected for an interview will be contacted. This posting will remain open until the position is filled and may close without notice.

Big Brothers Big Sisters of the Fraser Valley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, respectful environment where all team members can thrive.

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Expected hours: No more than 35 per week

Benefits:

Casual dress Dental care Employee assistance program Extended health care Flexible schedule Mileage reimbursement On-site parking Vision care
Flexible language requirement:

French not required
Schedule:

Evening shift Monday to Friday Weekends as needed
Work Location: In person

Expected start date: 2025-06-16