Job Description

POSTING NUMBER:

2025-024

POSITION:

Mental Health Worker, Regular Part-Time

UNION:

HEU - MPA Certification

PROGRAM:

Main Street Program, Vancouver

SALARY RANGE:

Grid 34: $31.56 - $33.28

SCHEDULE:

Sunday & Monday: 1600 hrs to 2400 hrs


Friday & Saturday: 1530 hrs to 2330 hrs

HOURS OF PAY:

30 hours per week

JOB DETAILS:

Please refer to the job description for details of the position.

QUALIFICATIONS:

Please refer to the job description for qualifications and education required for the position.

START DATE:

July 20, 2025


All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General.





Internal applications no later than 5:00pm on Monday, July 22, 2025.


External application no later than 5:00pm pm Monday, July 29, 2025.

- Mental Health Worker

Main Street Program

Classification Benchmark:

Support Worker 2

Grid Level:

34

Collective Agreement:

Community Subsector Association

Reports to:

Program Coordinator, Main Street Program

Job Summary

Located in Vancouver's Downtown Eastside, the Main Street supportive housing program situated at 162 Main Street consists of 68 units of self-contained apartments for individuals existing homelessness, many of whom have experienced a history of trauma, substance use, and/or mental health challenges. Working in and from the worksite, the Mental Health Worker provides assistance, support, and dignity to clients in their homes through the development of relationships and individualized goal setting in a stigma-free environment.



The Mental Health Worker also provides services through identification, coordination and facilitation of available community resources. These resources may include referral to community mental health services, referral to medical health services and connection to other housing services.

Functions & Responsibilities

Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, by obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.

Advocates for clients by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer or work placements.

Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations including de-escalating challenging behaviours. Reports medical, behavioral, and other problems as required. Provides feedback and input regarding clients' needs, performance, and progress.

Provides supportive feedback, demonstrations, modeling, and behavior management to clients, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.

Provides medication support, in accordance with established policy.

Provides meal programs or support in accordance with established policy.

Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients' needs. Provides clients with related information. Facilitates clients' physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.

Carries out administrative transactions such as petty cash, client accounts, collecting rents.

Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.

Ensures the maintenance, cleanliness, and safety of programs and residence by completing janitorial and maintenance tasks as directed. Contacts outside contractors for maintenance work as required. Ensures the residence's inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies. Assists clients to secure their housing, negotiate tenancy/program agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, arranging for utilities, negotiating moving allowances, arranging for movers and physically assisting with moves.

Receives client feedback, and inquiries and complaints, and responds as required.

Orientates new staff by sharing job information.

Provides direction to volunteer and or practicum students as required.

Performs other related duties as assigned.

Education, Training & Experience

Diploma in Community Social Service or Mental Health,


And recent related experience of two (2) years,

Or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work

Extensive working knowledge of psychosocial rehabilitation approaches and services including individual service plan development and implementation and life skills training

Understanding of trauma-informed practices and Housing First philosophy

A solid background and knowledge of concurrent disorders with related work experience

Certificates in CPR, First Aid, and FoodSafe

Fully vaccinated against COVID-19 as per Public Health Orders

Satisfactory Criminal Record Check

Skills & Abilities

Ability to work in a harm reduction environment which includes an observed consumption area, as well as familiarization with the principles of harm reduction.

Demonstrated ability in crisis de-escalation skills and conflict resolution

Demonstrated ability to work with individuals who are marginalized, underserved, and who may be at risk of homelessness or homeless

Demonstrated ability working with individuals living with substance use issues and/or an untreated mental illness

Physical ability to carry out the duties of the position.

Ability to work independently with minimal supervision, exercise initiative and good judgment

Ability to operate related equipment

Ability to communicate effectively, both verbally and in writing

Ability to organize and prioritize

Ability to observe and recognize changes in clients

Ability to establish and maintain rapport with clients, staff and management and collateral service providers.

Home management skills

Ability to instruct

Ability to analyze and resolve problems

Ability to assist with medication support and to follow established policies and procedures

Advocacy skills

* Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods