Are you looking for an opportunity where you can truly change lives? This is an opportunity for you! Volunteer Supervisor Role Are you interested in leading a small group of volunteers?
Do you want to build up your leadership skills?
Do you have a background in the mental health industry?
Do you have 4 hours a week to spare? ** Please note that it is an unpaid volunteer position ** We are looking for you! The Certified Listeners Society is a text-based emotional support line that helps individuals who are in a difficult emotional state. We are a federal not-for-profit organization built by a community of people dedicated to providing early-stage emotional support to anyone who needs it. What You Will Do Reporting to the Certified Listener Supervising Manager, you will supervise our Certified Listener Volunteers. You will be providing them with emotional support as needed. A Volunteer Supervisor will be responsible for: \xc2\xb7 Providing our volunteers with resources and referrals when needed \xc2\xb7 Monitor, provide feedback, and support our emotional support volunteers \xc2\xb7 Understanding what to do if there are concerns about a person\xe2\x80\x99s safety \xc2\xb7 Work with chatters, volunteers, and staff in a respectful and professional manner \xc2\xb7 Perform risk assessments during calls to determine if the calls are beyond our scope. \xc2\xb7 Ability to type 40 WPM and be able to multitask fluidly \xc2\xb7 Adhere to and agree with our policies and code of ethics PERKS OF VOLUNTEERING FOR CERTIFIED LISTENERS \xc2\xb7 Flexible scheduling \xc2\xb7 Work from home \xc2\xb7 Gain community service hours \xc2\xb7 May be able to use hours to fill academic requirements \xc2\xb7 Reference Letter outlining your commitment at the Certified Listeners Society Required Education At a minimum, a degree or diploma in social services, social work, psychology, nursing or related field. Certified Listeners Society is committed to volunteering equity and encourages applications from all qualified candidates. Certified Listeners Society will make available reasonable accommodations for people with disabilities upon request. Benefits:

• Casual dress
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• No weekends
• On call
• Overtime
• Weekend availability

Education:

• Bachelor\'s Degree (preferred)

Work Location: Remote