Job Description

Position Overview


Hours - Sat/Sun - 6:45AM to 3:15PM & Mon/Tues/Wed - 1:45pm to 10:15pm

Thursdays and Fridays off



Wage - $16.00 an hour.


The Membership Sales Team role is to achieve Branch membership sales targets, Branch retention goals, and provide exceptional service to members and guests of the YMCA.



Responsibilities:


Reporting directly to the Manager of Membership Services, the Membership Services Representative is responsible for:

Providing a welcoming and positive atmosphere for all members, guests, staff, and volunteers Greeting each member, potential member, guest, staff, and volunteer promptly and courteously when they visit the YMCA in person or call over the phone Providing accurate information on our memberships, facilities, programs, camps, and courses Performing clerical duties and sales transactions involving cash, cheque, credit card, etc., ensuring care and accuracy. Working towards and achieving personal and team sales targets Performing all duties of a Membership Sales Representative in an exemplary manner as required by work volumes and scheduling needs Registering members, customers and facility users for YMCA memberships, programs, camps, and courses Responding and exerting care of concerns from members and forwarding to the appropriate department Maintaining the safety and security of members and participants by adhering to YMCA child protection, health & safety, and PCI policies and procedures Possessing a "Can Do" approach, and actively looking to help and assist members and guests Maintain daily membership account receivables Daily administrative administration work Assist Membership Manager with daily membership audits Other full time staff duties as assigned by Member Manager

Qualifications

* Criminal Reference Check (CPIC) issued no more than 6 months preceding start date, with results acceptable to the YMCA of Saskatoon.