Job Description

Business Unit:

Rick Hansen Foundation Accessibility Certification (RHFAC)

Reports to:

Sr. Manager, Training, Membership & Special Projects, Accessibility Certification

Start Date:

September 2025

Status:

Full-time, ongoing

Salary Range:

$46,700 to $58,400 per year

Location:

Richmond or Toronto Office or Remote; Onsite during the week of the conference.





Founded on the legacy of Rick Hansen's Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces, and inspiring an inclusive society.





RHF is a dynamic and rewarding place to work. Our success begins with our people. We are committed to building a diverse workforce representative of the communities we serve. We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, abilities, age, and religions and anyone living at the intersection of these identities.





Preference will be given to applicants who are persons with disabilities, and we highly encourage persons with disabilities who are qualified candidates to apply (our office space is fully accessible to people of all abilities). If this applies to you, we invite you to disclose your disability in your cover letter.





If you're interested in being a part of our innovative team, we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of lived and professional experience, we encourage you to apply.

JOB SUMMARY

The Membership & Events Coordinator, Accessibility Certification is responsible for working closely with the Sr. Manager, Training, Membership & Special Projects to ensure the successful execution of the annual Accessibility Professional Network (APN) conference as well as support the work of the Accessibility Professional Network

WORKING RELATIONSHIPS

The Membership & Events Coordinator reports to the Sr. Manager, Training, Membership & Special Projects, Accessibility Certification.



This position works closely with the Accessibility Certification, Marketing & Communications, Resource & Development teams, and collaborates with other RHF staff. Membership & Events Coordinator, Accessibility Certification regularly liaises with external parties and serves as the main point of contact for the APN annual conference.

ALL STAFF: KEY ACCOUNTABILITIES

As an integral member of the RHF team and as expected of all staff, this position actively participates with:

Strategy

Organizational Culture

+ Contributes in regular sessions, develops goals, supports and implements action plans.

Inclusion, Diversity, Equity and Accessibility (IDEA)

Values

+ We Collaborate Authentically
+ We Engage Respectfully
+ We Keep Our Promises

KEY ACCOUNTABILITIES

Ensures the successful achievement of every milestone outlined in the project plan; Supports the technical team with speaker management leading up to the conference and onsite during conference; Collaborates across RHF teams to gather necessary materials for the comprehensive delivery of the conference program and all associated materials; Supports sponsorship activities in partnership with the Resource Development team; Works with the Training & Membership Coordinator to facilitate delegate communication and streamline the registration process; Coordinates closely with all RHF teams to ensure prompt and effective development and execution of ongoing conference communications; Oversees the registration process, manages attendee inquiries, handle ticketing, and ensure a smooth check-in experience; Coordinates on-site logistics, deliveries, manages venue, accessibility, staff and volunteers, handles unexpected issues or changes, and ensures the event runs smoothly. Works with vendors and accessibility experts to ensure an accessible conference for all delegates (venue, communications, captioning, ASL technology etc.); Coordinates technical requirements, AV equipment, and ensures smooth operation of presentations and technology throughout the event; Collects feedback from attendees, sponsors, and partners, analyzes the success of the event against objectives, and prepares reports for future improvements; Provides membership support to RHFAC Professionals and APN members by handling all questions, information requests, and complaints regarding RHFAC Professional designation and APN membership in a timely and accurate manner; Assists with RHFAC Professional/member communication (I.e., membership status, renewals, CEU status, RHFAC Professional standing, or other relevant RHFAC program updates; Contributes to the development and implementation of strategies to recruit new APN members and retain current members and RHFAC Professionals; Ensures accurate dashboard maintenance in Salesforce and generates necessary reports; Organizes and facilitates virtual events, such as webinars; Supports the RHFAC team, as required; and Performs other related duties in keeping with the purpose and accountabilities of the job.

QUALIFICATIONS

An equivalent combination of education, experience and skills/behaviours will be considered.

Education:

University degree, Diploma or Certificate from a recognized post-secondary institution in business, communications or marketing or an equivalent combination of education and experience.

Certification/Designations:

None

Experience/Knowledge:

Minimum 3 years of related experience in event management. Experience in building and maintaining effective relationships with internal and external partners, professionals, and vendors. Strong experience with providing timely and quality internal and external customer service. Computer experience required: + High proficiency using Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams and other MS Apps.
+ Experience with Salesforce, Fonteva or other customer relationship management and membership software preferred.
+ Experience delivering events on InEvent, Zoom Webinar, and other virtual event platforms preferred.
Knowledge of or experience working with individuals with disabilities an asset. Fluency in French, oral and written, is an asset.

Skills/Behaviours:

A creative thinker with the ability to analyze challenges, identify opportunities, and recommend effective solutions to achieve goals. Excellent analytical skills with a solid understanding of project performance indicators to inform decision-making. Demonstrated ability to quickly learn and navigate new software platforms and digital tools independently with minimal guidance. Commitment to promoting inclusivity and accessibility in program and event delivery, ensuring they are accessible to all participants. High degree of professionalism, flexibility and adaptability, and able to address unforeseen issues during conference planning. Effective oral communication with the ability to communicate effectively and tactfully with others. Effective written communication, including proficiency with grammar, spelling and punctuation, and the ability to compose clear, concise business correspondence. Effective interpersonal, relationship management, organizational and problem-solving skills with strong attention to detail. Solid project management skills, with the ability to effectively manage time and handle multiple priorities in a fast-paced and changing environment. Collaborative team player who works effectively with cross-functional teams and independently to achieve goals.

How To Apply

If you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.





The Rick Hansen Foundation is committed to providing accommodation to candidates taking part in all aspects of the selection process. Please let us know if you require specific accommodation (i.e. virtual interview, closed captioning) so that arrangements can be made for the appropriate accommodation to be in place.





Interested and qualified candidates can apply quoting competition

#2025-07

by

August 8, 2025

. While we thank all applications for their interest, only short-listed candidates will be contacted.