Member Service Representative Teller
Hamilton, ON, CA, Canada
Job Description
We are seeking a Member Service Representative to join our team! The ideal candidate for this role is passionate about delivering outstanding customer service and will be responsible for helping Talka members by providing product/service information and resolving technical issues in a timely and accurate basis.
Responsibilities:
Handle member inquiries and complaints in branch, online and by phone Identify member needs and promote Talka's products and services best suited to address those needs Maintain cash balances in accordance with authorized limits, list and balance cheques and daily balance transactions Document and update customer records based on interactions Opening new accounts, processing wire transactions, assisting members with online and mobile banking questions and bill payments Filing and outgoing mail Other duties as assigned by management
Required Experience:
Minimum 1 year of cash-handling experience; prior financial institution experience is preferred Strong customer service skills, professional demeanor and the ability to prioritize and multitask Must be bondable Excellent written and verbal communication skills Basic computer skills including Microsoft Office applications such as Word, Excel and Outlook
Branch Hours:
Monday, Tuesday, Thursday - 9:00 am to 5:00 pm Wednesday - 9:00 am to 1:00 pm Friday - 9:00 am to 7:00 pm Saturday - 9:00 am to 12:00 noon Closed Saturdays during July & August and any long weekends Applicants must be available to work every third Saturday
Benefits:
Extended health care Vision care Vacation & paid time off Dental care RRSP Match
Job Type: Full-time
Pay: $26.00-$28.00 per hour
Work Location: In person
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Job Detail
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Job IdJD2831582
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHamilton, ON, CA, Canada
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EducationNot mentioned