Member Service Representative Job in Cascadia Credit Union

Member Service Representative

Revelstoke, BC, CA, Canada

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Job Description

The Member Service Representative (MSR) provides service excellence and fosters member relationships through a variety of member service-related tasks. Processing a variety of cash and non-cash related member transactions using automated systems and related equipment, the MSR helps with all branch cash related functions, refers member opportunities to other teams as needed, and performs other duties as required while adhering to security, risk, and compliance procedures and policies.

As a front-line member of the retail team, the MSR plays an essential role in providing front line assistance to members through service excellence while fostering member relationships with their positive attitude and keen product knowledge. They have a positive and adaptable approach with strong attention to detail and the ability to build effective relationships both within Cascadia Credit Union (CCU) and externally with member interactions..

for more details https://www.cascadiacu.com/careers

Job Type: Full-time

Pay: $21.50-$26.00 per hour

Expected hours: 32 - 39 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match
Ability to commute/relocate:

Revelstoke, BC: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Language:

English (required)
Work Location: In person