Member Service Representative Ii

Tyne Valley, PE, CA, Canada

Job Description

Member Service Representative II



Branch Location: Tyne Valley, PEI



Build meaningful relationships and help Islanders achieve their financial goals at

Provincial Credit Union

-- one of Atlantic Canada's leading credit unions and proud recipient of

Canada's Top 100 Employers award for 2025!





At Provincial Credit Union, we do more than banking -- we empower our members to thrive. Guided by our values of

People, Purpose, and Possibility

, our team provides trusted financial advice, education, and planning that make a real difference in our communities.



As an

MSR II

, you'll play an important role in supporting the day-to-day success of the branch. You'll manage the branch treasury, and ensure members receive the exceptional service they've come to expect from us. You'll also help identify opportunities to connect members with products and services that support their financial goals--all while maintaining a focus on accuracy, teamwork, and risk management.

In this role, you'll:




Manage the branch treasury and ensure compliance with risk and security guidelines Provide professional, friendly, and accurate service to members Identify opportunities to refer members to products and services that fit their needs Complete administrative, operational, and audit tasks with attention to detail Contribute to a collaborative, service-focused team environment



What You Bring




High school diploma (or equivalent) and a minimum of two years' experience in financial services Knowledge of cash handling and risk management procedures A passion for helping members and delivering exceptional service Strong organizational skills and attention to detail Excellent communication and teamwork abilities Proficiency with Microsoft Office and adaptability to new technologies



Why You'll Love It Here





We believe our employees deserve the same outstanding care we give our members. That's why we offer:


A People-First Culture:

Join a supportive team that values collaboration, positivity, and community impact.

Competitive Pay & Bonus Program:

Market-aligned salary plus the opportunity for annual bonuses.

Comprehensive Benefits:

Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.

Work-Life Balance:

Three weeks' vacation to start, plus four personal days and two volunteer days each year.

Career Growth:

Tuition reimbursement, training opportunities, and career progression pathways.

Extra Perks:

Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.

Salary Range:

$46,000 - $54,100.



Additional Information




Bondability Requirement:

Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date:

October 18th, 2025.



Diversity & Inclusion





At Provincial Credit Union, we're committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

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Job Detail

  • Job Id
    JD2873215
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tyne Valley, PE, CA, Canada
  • Education
    Not mentioned