Job Description

Are you experienced in the financial services industry - a people person who enjoys a challenge?

Are you looking for an exciting opportunity with an award-winning employer?

Rated one of the "Best Places to Work in Atlantic Canada", the Newfoundland and Labrador Credit Union (NLCU) offers an attractive base salary and first-class employer-paid benefits.


Newfoundland and Labrador Credit Union is looking for an enthusiastic, outgoing, progressive individual to fill the position of:

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Member Service Advisor IV

Full Time, Permanent


CBS


Reporting to the Branch Manager, the Member Service Advisor IV is involved in providing exceptional service to members by determining their needs and providing financial services solutions. In the absence of the Branch Manager, the MSAIV will be responsible for the operation of the branch, as well as providing direction, leadership, and supervision to branch employees.


In conjunction with the Branch Manager, the Member Service Advisor IV (MSAIV) supports the day-to-day operations and profitable asset growth of the branch. The MSAIV provides prompt, professional service while addressing member enquiries, building member relations and providing information on NLCU products and services


The ideal candidate has sound decision making skills, needs-based sales experience and the ability to proactively identify members' financial needs through superior listening and communication. Through experience, you have demonstrated your abilities for business development, accuracy and attention to detail and problem solving. The ideal candidate holds a Bachelor's Degree in Business, Commerce, or other related field supplemented with 3 to 5 years retail financial services experience.


We would like to thank all interested candidates; however, only those selected for an interview will be contacted.


Newfoundland and Labrador Credit Union is an equal opportunity employer.