East Coast Credit Union is seeking a Member Advice Centre (MAC) Specialist. This part-time position can be located in either our Dartmouth, Antigonish or Port Hawkesbury locations. The role is well suited for an individual with exceptional customer service experience seeking an opportunity in a progressive and innovative organization. The expectation is that the successful candidate will primarily work afternoon and evening shifts.East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience.Reporting to the Supervisor, Member Advice Centre, you will be responsible for responding to inquiries and delivering advice and solutions to existing and potential members via all virtual channels including but not limited to telephone, email, live chat, SMS, website, and any future technologies adopted by the Member Advice Centre.You would...
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