Job Description

Role Proposition: Imagine arriving to work at a stunning slope-side hotel after a round of golf or a hike in the alpine. We are looking to recruit a Meeting & Events Coordinator for our Sales & Marketing team. The Meeting & Events Coordinator is a strong team player who supports the Sales Team by maintaining relationships, creating proposals and quotes, and finalizing contracts. You are quick to find solutions and are comfortable working with small or large groups, and you will also ensure that all reporting is accurate. If you are looking to join the Sales side of a Hotel and learn the group side of both Catering and Sales, fill out an application to work, live and play where you belong. Accountabilities: Conference and Events Services (Planning)

• Sell and reserve conference rooms and coordinate services for groups and organizations holding meetings, conventions and events on both resort and hotel property
• Act as the onsite contact for all assigned groups and work with the customer to produce Banquet Event Orders and Group Recaps
• Ensures that all special arrangements-Food and Beverage, Audio Visual, and other requests are correctly documented on BEOs and signed by an authorized representative
• Attend pre-conference meetings with clients and pertinent departments to confirm that all relevant details are communicated
• Understand and respond to all guest needs and requests promptly and professionally.
• Act as a liaison between hotel and groups, ensuring meeting space is appropriately set up and handling any special client requests and activities on or off-site
• Create group recaps which detail group purpose, room/suite block/pickup, rates and special negotiations, VIPs, meeting and recreation agenda, AV, accounting, and all special instructions to operational departments of the hotel
• Plan all group food and beverage events, including menu selection, decorations, entertainment, and audio-visual assistance
• Address unexpected problems as they arise to ensure that the events go as planned
• Process billing for the group to ensure accounting has accurate billing once the event is complete
• Work with the other Resort and Hotel departments to develop and implement innovative revenue streams
• Attain pre-set monthly revenue goals for banquets, as determined by the Director of Sales and the Director of Food and Beverage
• Meet clients upon arrival and introduce them to crucial hotel staff
• Create Banquet Event Orders that include information for each group\xe2\x80\x99s meeting and food and beverage functions
• Communicate last-minute changes in group functions to hotel staff and ensure satisfactory follow-up
• Plan and direct pre-convention meetings, as requested by the client

Secondary Responsibilities:

• Build and strengthen relationships with Sun Peaks Resort Mountain Team and potential clients to enable future bookings; build this base through your networking activities, including sales calls, entertainment, FAM trips, trade shows, social gatherings, cross promotions, etc.
• Assist members of the sales team to acquire new business and/or close on business
• Support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Develop strong relationships with on property team to ensure working in unity and always striving to achieve the same goals
• Attend department and hotel meetings as necessary
• Develop relationships within our Sun Peaks community to strengthen and expand the client base for sales opportunities
• Live the Sun Peaks Grand Hotel brand with pride, passion & energy: creating & inspiring others to deliver memorable branded guest experiences

Ideal Candidate:

• Strong interpersonal skills with a strong service orientation
• Highly organized with a keen eye for detail
• Ability to multi-task in a fast-paced self-guided environment
• Influential skills to work collaboratively across teams and departments
• Strong listening skills and ability to focus attention on client needs
• Excellent communication skills, both written and verbal, required
• Candidates with two years of events and hospitality experience

What you can expect from us: The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests\' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain\xe2\x80\x99s summer and winter activities. Here is a sneak peak into some of the perks and benefits our Permanent employees enjoy:

• Full access Winter/Summer Season Lift, Trail and Golf passes
• Three weeks of paid vacation
• Dining discounts within our hotel & resort outlets
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Eligibility for our \xe2\x80\x98Pay for Performance\xe2\x80\x99 incentive bonus program (after the qualifying period), awarded to our top performers
• Participation in the RRSP and matching DPSP programs
• Retail discounts in Resort owned outlets
• Reciprocal programs with partnering hotels
• Friends and family hotel rates
• Continued professional growth and development opportunities

Every year we welcome guests and employees to our resort from a wide variety of backgrounds, and we are committed to building and sustaining a diverse and inclusive workforce at The Sun Peaks Grand. As an equal opportunity employer, we encourage applications from all qualified individuals.