Job Description

Overview

We are seeking a dynamic and experienced Manager to lead our team and drive the success of our medspa operations. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in leading a medspa. This role requires a hands-on approach to managing daily operations, enhancing customer experience, and achieving sales targets.

Duties

Oversee daily clinic operations to ensure efficiency and effectiveness. Lead, train, and develop a high-performing team while fostering a positive work environment. Lead and close client consultations while supporting team members in securing upgrades, upsells, and cross-sells with existing clients. Post on social media. Manage inventory control, merchandising, and pricing strategies to optimize sales. Handle recruiting, interviewing, and onboarding of new staff members. Ensure exceptional customer service standards are met by all team members. Conduct regular performance evaluations and provide constructive feedback. Develop and implement marketing strategies to promote clinic initiatives. Maintain compliance with company policies and procedures as well as local regulations. Analyze sales data and prepare reports to inform budgeting and operational decisions.

Skills

Strong sales skills with the ability to close. Proven experience in recruiting, training & development, and team management. Proficient in retail sales techniques, merchandising strategies, and POS systems. Excellent organizational skills with the ability to manage time effectively in a fast-paced environment. Strong communication skills for effective interaction with customers and team members alike. Experience in administrative tasks related to store management including scheduling and reporting. Ability to perform basic math calculations for pricing and inventory management. Join us in this exciting opportunity to make an impact in our retail environment while advancing your career in management.
Job Types: Full-time, Permanent

Pay: $27.00-$35.00 per hour

Expected hours: 40 per week

Benefits:

Extended health care On-site parking Paid time off Store discount
Ability to commute/relocate:

Mississauga, ON L4Y 3G5: reliably commute or plan to relocate before starting work (preferred)
Experience:

Store management: 5 years (required)
Work Location: In person