Job Description

- Medical Transportation Driver

Position:

Medical Transportation Driver

Reporting to:

Medical TransportationFleet Lead

Department:

Health Services

Location:

70 Brookfield Road, St. John's

Summary

At First Light, the Medical Transportation service operates as a vital social enterprise, offering safe, dependable, and client-centered transportation support. By helping to reduce barriers to healthcare access, this initiative plays a crucial role in supporting Indigenous clients who travel to St. John's for medical appointments.

Closely integrated with First Light's Patient Navigator service, it ensures a seamless and supportive experience throughout each client's medical journey. Together, these efforts reflect First Light's deep commitment to holistic care, cultural safety, and the overall well-being of the community.

Who You Are and What You Carry

You're not just driving a vehicle -- you're supporting people on their journey. At every stop, you bring warmth, reliability, and respect.

You are:

Compassionate, dependable, and proud to offer exceptional service. Aware that transportation is about more than logistics -- it's about trust, safety, and support. A natural communicator who brings calm and clarity to every interaction. Someone who provides a warm welcome and supports passengers who may need additional support -- always with care and purpose.

You carry:

A strong sense of responsibility and cultural sensitivity A desire to help others and support community wellness A calm demeanour and excellent listening skills Attention to detail and a commitment to safety

What You'll Do

Provide warm, respectful, and high-quality service to all passengers. Operate First Light vehicles safely, efficiently, and in compliance with traffic regulations. Inspect and maintain vehicle cleanliness and report any maintenance needs. Assist clients with entering/exiting vehicles and with luggage, wheelchairs, etc. Communicate clearly about routes, schedules, stops, and client requests. Dispatch rides, confirm pickups, and coordinate with the Navigator team. Ensure a smooth and welcoming experience from arrival to departure. Promptly report any delays, incidents, or vehicle issues.

Skills, Experience, and Requirements

High school diploma or equivalent Valid Class 4 Driver's License (can be completed during orientation) Strong communication, organizational, and interpersonal skills Comfortable working shifts, including weekends and holidays Prior experience in transportation or customer service is an asset Clean criminal record and vulnerable sector check required Demonstrated ability to work independently and collaboratively
Job Type: Casual

Pay: $19.27 per hour

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Flexible schedule Life insurance On-site childcare On-site parking Paid time off RRSP match Vision care Wellness program
Work Location: In person