Job Description

Job Summary

I am seeking a professional and organized Secretary to join our family medicine practice. The ideal secretary will have flexible availability to provide coverage during holidays, sick time, short-notice absences, and one to two evening clinics per month. The position includes one regular weekly shift--likely Wednesday or Thursday--as a permanent, guaranteed day. The ideal candidate will serve as the first point of contact for patients managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with medical office procedures, and proficiency with electronic medical records systems. The successful candidate will contribute to a smooth-running office environment by handling patient inquiries, scheduling appointments, and supporting daily administrative tasks.

Responsibilities

Greet patients and visitors warmly, ensuring a positive first impression Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls appropriately Maintain patient records using electronic medical records systems (our office uses Telus/Practice Solutions) Schedule, confirm, and reschedule appointments in coordination Collect patient information, third party payments Make referrals to specialists, book procedures and tests Ensure the reception area remains clean, organized, and welcoming

Experience

Prior experience in a medical office setting is highly preferred Demonstrated experience in managing multi-line phone systems and front desk operations Strong organizational skills with attention to detail in handling electronic medical records and administrative documentation Previous office experience in a healthcare setting is beneficial but not mandatory; training will be provided for specific software systems
This role offers an engaging opportunity to be part of a dedicated healthcare team while utilizing your administrative expertise in a professional environment.

Job Types: Part-time, Casual

Pay: $20.00-$23.00 per hour

Expected hours: 6 - 10 per week

Benefits:

Casual dress
Work Location: In person