Job Description

Job Overview

We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in handling multi-line phone systems, managing electronic medical records, and familiarity with medical terminology. Previous experience in a medical office setting is highly preferred.

Duties

Greet patients and visitors warmly, ensuring a positive first impression. Manage incoming calls through a multi-line phone system, directing calls to appropriate staff members. Schedule appointments and maintain the office calendar efficiently. Handle patient check-ins and check-outs while ensuring accurate data entry into electronic medical records. Maintain patient confidentiality in compliance with HIPAA regulations. Support administrative tasks such as filing, faxing, and scanning documents. Collaborate with medical staff to ensure smooth office operations. Utilize software systems such as OSCAR for patient management and record keeping.

Requirements

Previous experience as a receptionist or secretary, preferably in a medical office environment. Familiarity with electronic medical records systems and administrative procedures. Knowledge of medical terminology is a plus. Proficient in using multi-line phone systems and general office equipment. Strong organizational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Ability to work independently as well as part of a team in a fast-paced environment. A proactive attitude towards problem-solving and customer service. If you possess the required skills and are eager to contribute to our team, we encourage you to apply for this rewarding opportunity.
Job Type: Part-time

Pay: $19.00 per hour

Expected hours: 16 - 19 per week

Work Location: In person