Job Description

Duties include:

Greet all visitors presenting themselves at the clinic and answer their inquiries or field them to proper personnel; Answer incoming telephone calls; Provide information on the services offered at the clinic by telephone or in person; Orient and educate patients by explaining the clinic functioning; Ensure one-on-one contact with the patient by being a principal contact; Monitor delivery of care by: fielding phone calls, scheduling appointments, coordinating appointments with other care providers; coordinating information and care requirements with other care providers; responding to various demands from patient and physicians, ensuring results are communicated to patient, ensuring that information is communicated to physicians, documenting follow-up care, etc.; Prepare invoices and collect payments for services received by patients; Maintain patient care database by entering new and accurate information as it becomes available; Maintain with constant review for accuracy and quality, patient medical records in accordance with policy and procedures; Respect patients by recognizing their rights and maintaining confidentiality; Maintain quality service by establishing and enforcing organization standards

Performance requirements:

Bilingualism: Effective verbal and written communication in French and in English; Relationship building skills; Organization and coordination with good ability to follow up; Excellent customer service; Detail-oriented and accurate; Able to handle a face pace environment; You can manage several priorities simultaneously; Knowledge and/or experience of medical coordination and/or medical support services; Autonomy; Discretion; Financial Duties, Medicare Billing
Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Experience:

Medical secretary: 1 year (preferred)
Language:

French and English (required)
Work Location: In person