Job Description

Sales & Patient Services Representative - Multidisciplinary Healthcare Clinic

Location:

KWIC Physiotherapy .

Job Type:

Full-time / Part-time/Casual /Contract 6 months

Compensation:

Competitive base pay + referral bonuses + commission + performance incentives

About Us

We are a growing

multidisciplinary healthcare clinic

offering physiotherapy, massage therapy, acupuncture, osteopathy, psychology, and dietitian services. We are looking for a

Sales & Patient Services Representative

to help patients access the full range of care we provide while driving business growth.

What You'll Do

Welcome patients, answer calls, schedule appointments Follow up with patients to keep them on track with care plans Promote and cross-refer patients to services such as physiotherapy, massage, acupuncture, osteopathy, psychology, and dietitian care Encourage Google reviews and support clinic reputation building Track and report referrals, upsells, and review metrics Contribute to a positive, professional, and team-oriented clinic environment

What We Offer

Competitive hourly wage or salary

Referral bonus

for each successful cross-referral

Sales commission

on services and product sales (e.g., compression stockings, braces)

Performance bonuses

tied to KPIs (referrals, reviews, retention) Growth opportunities within a supportive team

What We're Looking For

Experience in

sales, front desk, or patient services

(healthcare/wellness setting preferred) Excellent

communication & people skills

Organized, proactive, and goal-oriented Comfortable with performance targets and incentive-based earnings Tech-savvy (scheduling systems, Microsoft Office, CRM tools)

How to Apply

Apply with your resume and a short cover letter explaining why you'd be a great fit.

Job Types: Part-time, Fixed term contract, Casual, Seasonal
Contract length: 6 months

Pay: $40,000.00-$52,000.00 per year

Expected hours: 8 - 24 per week

Benefits:

Flexible schedule On-site parking
Application question(s):

Do you have previous experience working in a healthcare, wellness, or customer service setting?
Experience:

B2B sales: 1 year (preferred)
Work Location: In person