Job Description

Front Desk Receptionist- Optometrist office Optical Sales Associate

Duties of a Receptionist at an Optometrist Office

Greeting Patients:

Welcome patients as they arrive at the office. Ensure a friendly and professional first impression.

Scheduling Appointments:

Answer phone calls and schedule patient appointments. Confirm upcoming appointments and reschedule as needed. Manage patient cancellations or changes to appointments.

Patient Check-In:

Verify patient information, including insurance details and medical history. Collect necessary forms and update patient records.

Managing Patient Flow:

Coordinate with optometrists and other staff to ensure smooth patient flow. Notify patients when the optometrist is ready to see them.

Answering Phones and Emails:

Handle incoming calls and emails regarding appointment scheduling, inquiries, and general office information. Provide basic information on services offered.

Insurance Verification:

Assist with verifying patient insurance information. Ensure claims are processed and patients are informed of their benefits.

Data Entry and Filing:

Enter patient information into the practice management system. Maintain and organize patient records, ensuring confidentiality.

Billing and Payments:

Assist with processing payments for services rendered. Help explain billing questions to patients.

Qualifications:

Experience in optometry or healthcare is a plus, but not required Excellent communication skills Strong attention to detail Ability to work in a fast-paced environment Team-oriented attitude
Role includes:

Assisting in Optical dispensary, choosing frames and taking measurements. Phone calls, booking appointments, insurance billings, General office clean-up, other clerical duties.
Excellent customer service, interpersonal, problem-solving and organizational skills, and can work well under pressure in a calm and effective manner

Helpful, outgoing, team player who enjoys taking initiative Can handle multi tasking SALES: MUST HAVE SALES SKILL Hours: Monday to Saturday (25-30 hrs/ week) Must have good knowledge of computer and fast typing skills Start immediately
Education:

Secondary School (preferred)
Work Location: In person

Job Type: Full-time

Pay: $17.20-$20.00 per hour

Expected hours: 30 per week

Work Location: In person