Job Description

Overview

We are looking for an energetic, experienced Medical Receptionist/Assistant to join our team. In this role, you will be the first point of contact for patients, providing essential administrative support in a fast-paced medical environment. Your expertise in managing a busy front desk, wonderful personality, and familiarity with electronic medical records will be crucial in ensuring success in this role.

Duties (include but are not limited to):

Greet patients warmly and manage the front desk efficiently Schedule appointments and manage patient flow to optimize office productivity Adhere to clinic's policies and procedures OHIP billing Maintain accurate patient records using electronic medical records Collect patient information, ensuring compliance with privacy regulations Assist with billing and processing payments Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member Support colleagues with administrative tasks as needed, contributing to a collaborative work environment Ensure the office is organized and equipped with necessary supplies for daily operations Contributes to our existing positive, supportive, and professional culture

Requirements:

*While we appreciate all applicants, we ask that only those who meet all of the listed requirements apply to this role. We are unfortunately unable to consider those who do not meet these requirements:

A minimum of 3 years of experience working in an Ontario medical clinic is required Proficiency in using electronic medical records systems; experience with Accuro and OceanMD is preferred Strong understanding of medical and administrative procedures, CPSO requirements, as well as a strong background in IPAC and Public Health best practices Excellent communication skills, both verbal and written, with a strong focus on customer service Ability to work effectively in a busy environment while maintaining attention to detail A proactive attitude towards problem-solving and willingness to learn new skills
Join our growing team where you can make a difference in patient care while advancing your career in healthcare!

Job Types: Full-time, Permanent

Pay: $21.00-$22.50 per year

Benefits:

On-site parking
Work Location: In person