Job Description

Medical Receptionist/Administrative Assistant (part-time)

Lakeside Psychological and Educational Services; we are a busy clinical psychology practice focused on therapy, educational psychology, and psychoeducational services. We are seeking an Administrative Assistant to join our team. This role is central to ensuring smooth day-to-day operations and providing a welcoming, professional environment for our clients.

20 Hours Per Week; Contract

Responsibilities:

Greet clients and manage appointment scheduling (in person, by phone, and online). Handle intake forms, maintain accurate and confidential client records. Manage phone calls, emails, and general office correspondence. Coordinate billing, invoicing, and payments. Assist with report preparation, document formatting, and file organization. Maintain office supplies, equipment, and a tidy, professional workspace. Support clinicians with administrative needs as required.

Qualifications:

Previous administrative or reception experience (healthcare or mental health setting preferred). Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills, with a compassionate and professional demeanor. Experience with scheduling software, Microsoft Office/Google Workspace/Amazon Workmail an asset. Experience with Jane Practice Management Software is an asset Ability to maintain confidentiality and handle sensitive information with discretion. Post-secondary education in administration, health sciences, mental health, or educational related fields is an asset.
Job Type: Part-time

Pay: $20.00-$30.00 per hour

Expected hours: 20 per week

Work Location: In person