Job Description

Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth administrative operations within our medical or dental office. This role offers an excellent opportunity for individuals with office experience and a passion for healthcare to contribute to patient care and clinic efficiency. Candidates with experience using electronic medical records systems such as Juvonno or Jane will be highly valued. The position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages Verify patient information and update electronic medical records accurately using systems like Juvonno or Jane Collect and process patient payments, insurance information, and co-pays with attention to detail Assist with administrative tasks such as filing, data entry, and maintaining organized office records Coordinate appointment scheduling with providers and ensure timely patient flow Handle correspondence via email and phone, ensuring clear communication between patients and staff Maintain confidentiality of patient information in compliance with HIPAA regulations Support other front desk duties as needed to ensure efficient office operations

Qualifications

Prior experience as a Dental Receptionist or Medical Office Assistant preferred Proficiency with electronic medical records systems such as Epic or Dentrix is highly desirable Strong knowledge of medical terminology and familiarity with dental terminology preferred Experience working with multi-line phone systems in a busy office environment Excellent organizational skills with attention to detail Exceptional customer service skills and professional demeanor Ability to handle multiple priorities efficiently in a fast-paced setting Previous office experience in healthcare settings is advantageous High school diploma or equivalent required; additional certification in healthcare administration is a plus
This role is vital to providing outstanding patient care through efficient administrative support. We welcome motivated candidates eager to contribute their skills in a collaborative healthcare environment.

Job Type: Part-time

Pay: $17.20-$23.05 per hour

Work Location: In person