Job Description

Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of our medical practice. This role requires strong communication skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The Medical Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Responsibilities

Greet patients and visitors warmly, ensuring a welcoming environment Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix Assist patients with check-in and check-out procedures efficiently Collect insurance information, process payments, and handle billing inquiries Maintain organized front desk area and ensure all administrative tasks are completed promptly Coordinate with medical staff to facilitate smooth patient flow and appointment scheduling Ensure compliance with confidentiality and HIPAA regulations at all times Support administrative duties such as filing, faxing, scanning, and data entry

Experience

Prior experience as a Dental Receptionist or Medical Office Receptionist is highly preferred Familiarity with electronic medical records systems such as Epic or Dentrix is essential Strong knowledge of medical terminology and office procedures Proven experience managing multi-line phone systems in a busy office environment Previous office experience in healthcare settings is advantageous (Mandarin or Cantonese speaking an assest) Excellent organizational skills with attention to detail in handling administrative tasks Ability to work efficiently in a fast-paced environment while maintaining professionalism
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care.

Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: No less than 17.60 per week

Work Location: In person