We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires familiarity with medical terminology and office procedures, as well as proficiency in electronic medical records systems. The Medical Receptionist will play a vital role in ensuring smooth patient flow and maintaining efficient office operations.
Responsibilities
Greet patients warmly and assist them with the check-in process.
Schedule appointments and manage the calendar for healthcare providers.
Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff.
Maintain accurate patient records using electronic medical records systems such as Patient 7
Verify patient information, including insurance details and medical history.
Handle billing inquiries and process payments as necessary.
Coordinate communication between patients and healthcare providers to ensure timely follow-ups.
Maintain a clean and organized front desk area to create a welcoming environment for patients.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Qualifications
Previous experience in a front desk role within a medical or dental office is preferred.
Familiarity with medical terminology is essential for effective communication with patients and staff.
Proficiency in using electronic medical records systems
Strong organizational skills with attention to detail to manage multiple tasks efficiently.
Excellent verbal and written communication skills to interact professionally with patients and colleagues.
Ability to work effectively in a fast-paced environment while maintaining a positive attitude.
Knowledge of phone systems and basic office equipment is required.
Join our team as a Medical Receptionist, where you will contribute to providing quality care while ensuring an excellent experience for our patients.
Job Type: Full-time
Pay: $18.00-$24.24 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
Schedule:
10 hour shift
No weekends
Language:
English (required)
Work Location: In person
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