Job Description

Full-time Medical Receptionist needed for our busy, modern, rapidly growing optometry practice in Glenmore.

Minimum 1-year front desk office experience. Optical or eye industry experience is not required but would be an asset. Training will be provided to the successful candidate to ensure a smooth and successful start with our team.

Glenmore Optometry Kelowna Dry Eye Centre offers competitive wages, benefits package, and opportunity of growth within our organization.

We pride ourselves on being a patient focused practice and are looking for an energetic, positive individual to join our team. The successful candidate must enjoy a fast-paced environment and embrace learning new skills. They will meet and exceed all client service and sales standards by consistently delivering an exceptional experience and present a polished and professional appearance. They will need to be resourceful and self-driven.

Responsibilities:

This person will be responsible for coordinating appointments, greeting patients, an assisting our team with various day to day clinic functions.

Provide superior customer service and patient care

Use Appointment and Patient file software, patient charts and other available tools to make accurate notes regarding patient's eye health

Act as a liaison between patients, doctors and specialists

Support technicians and Opticians with patients, office protocols and maintenance

Required Skills:

Exceptional communication skills, particularly verbal, with excellent "bedside manner", professionalism, and active listening also an asset

Excellent multitasking skills

An ability to adapt and respond to different personalities

Patience, approachability and a calm demeanor

Ability to manage patient expectations and concerns

Outgoing personality

Organized and attention-to-detail

Adapt to a fast-paced and often-changing environment

Team-oriented and must demonstrate willingness to learn as well as coach others

Efficient time management skills with sense of initiative

Familiarity with computers and an ability to adapt to and learn new technology and software

Please forward us your resume if you are interested in joining our team! Please note only applicants selected for interviews with be contracted.

Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Benefits:

Dental care Extended health care Store discount Vision care
Ability to commute/relocate:

Kelowna, BC V1V 2V8: reliably commute or plan to relocate before starting work (preferred)
Experience:

Office: 1 year (preferred)
Work Location: In person

Expected start date: 2025-06-30