```Duties```
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, both in-person and over the phone
- Collect and update patient information in electronic medical records (EMR) system
- Verify insurance coverage and assist with billing inquiries
- Manage patient flow, ensuring efficient and timely service
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Maintain cleanliness and organization of the reception area
```Qualifications```
- Previous experience working in a medical or dental office setting preferred
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- Knowledge of electronic medical records (EMR) systems
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to handle difficult situations with professionalism and empathy
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Familiarity with phone systems and ability to handle high call volumes
MEDICAL OFFICE ADMINSTRATOR POSITION
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