Job Description

Be a part of our team of highly motivated healthcare professionals who understand the importance of making real connection with others, who are no strangers to effort and passion, and who care deeply for the community!

As a Guest Experience Coordinator, you need a high level of enthusiasm, hospitality and a passion for getting things done. As a GEC, you thrive in a collaborative environment, and have strong administrative skills.

What you'll do:

Guest Experience: Provide every client with warm & exceptional service / Manage & optimize clinic schedule / Adhere to opening, midday & closing procedures / Ensure continuous cleaning/sanitizing & general upkeep of the clinic

Administrative Responsibilities: Process insurance claims / Collect payment from clients / Respond to emails & voicemails / Answer the telephone / Assist the Office Manager with internal administrative work

Support for the Therapist Team: Work with therapists to optimize their schedules / Assist with laundry

Who You Are: 3+ years administrative/customer service experience / Resourceful with a positive outlook / Ability to perform & prioritize multiple tasks seamlessly with excellent attention to detail / Exceptional communication skills / Someone who loves teamwork!

Who We Are: Rehab1 opened up its first clinic in Moncton, NB in 2016 and since then has grown to 6 clinics throughout New Brunswick and over 70 Team Members, making us the province's largest private rehabilitation team. We pride ourselves on our company culture, our community work and most importantly our exceptional client care.

Thank you in advance for your interest - we look forward to meeting you! :)

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Expected hours: 38 per week

Benefits:

Casual dress Company events Dental care Extended health care Life insurance Paid time off Vision care
Schedule:

8 hour shift Day shift Evening shift
Ability to commute/relocate:

Dieppe, NB: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Customer service: 3 years (preferred)
Language:

French (required)
Work Location: In person

Application deadline: 2025-08-21
Expected start date: 2025-08-18