Are you proactive, results-oriented, with demonstrated communication skills and a passion for learning?
If so, a position at MEDUCOM is right for you!
MEDUCOM is a full-service healthcare communications agency, which conceptualizes and delivers pharmaceutical marketing and medical education services. MEDUCOM has established a leadership position in Canada as strategic consultants and communication strategists who excel at delivering quality programs and services valued by leading pharmaceutical companies and healthcare professionals across Canada.
As an Account Lead at MEDUCOM, you will be an integral part of a multidisciplinary team focused on a variety of internal and external projects and tasks in the development and execution of innovative communications and marketing programs in English and French. Within the Client Service team, you will work diligently to uphold the team's core purpose: to foster
trusted relationships
through
strategic
project execution that achieves brand objectives,
elevating clients
and making their lives easier.
Primary Accountabilities
Provide strategic guidance to clients in the management of projects
Create and frequently update critical path documents to ensure timely delivery of projects o Assess budget and project scope to ensure final products being delivered meet the client's expectations
Offer strategic input to clients for current and future projects, positioning MEDUCOM as a strategic partner
Negotiate with industry regulatory bodies i.e. PAAB, CFPC, RCPSC, etc.
Deliver first-class service and build trusted relationships with clients by embodying an adaptable, customer service and growth-oriented attitude
Liaise with clients and internal team members by e-mail and phone for successful project execution
Respond to all client requests in a timely manner, prioritizing appropriately and effectively, without reminders needed
Anticipate client needs proactively and address them with professionalism
Demonstrate MEDUCOM's high standards for quality and integrity by exhibiting exceptional attention to detail, creativity and resourcefulness
Consistently deliver error-free and brand-enhancing written and verbal communications
Source, negotiate and manage trusted suppliers (e.g. web developers, printers, AV, venues, etc.)
Plan and manage live event logistics of to MEDUCOMs high quality standard (travel within Canada may be required)
Proofread all program content and materials in English
Expand industry knowledge to broaden opportunities for client acquisition and service offerings
Understand the brands you work on and how MEDUCOM can support clients in achieving /exceeding their objectives
Stay up to date with industry guidelines and standards to position MEDUCOM as a leading partner
Essential Skills & Qualifications
A university degree, preferably in biological or life sciences with exposure to marketing or communications
Exposure to the pharmaceutical industry or project management roles
Polished oral and written communication skills that allow you to relate easily to a wide variety of individuals
Proven time management skills with attention to detail and accuracy
Superior organization and the ability to prioritize effectively
Superior computer skills in programs including (but not limited to) Microsoft Word, PowerPoint and Excel
Proven problem solving and analytical skills in a creative, dynamic, multitasking environment
Uncompromised customer service and communication skills necessary to build and maintain client relationships
Energy, motivation and an adaptable, 'can-do' attitude along with the perseverance and patience to bring programs to successful completion on time
What can you expect from MEDUCOM?
An enthusiastic and dynamic culture with flexibility that supports work-life integration
Empowerment to be a decision-maker and influence change within a nimble organization
A commitment to mentorship that fosters professional development and career growth
If you possess the above qualifications, and can demonstrate a proven track record of success, leadership and commitment to excellence, please provide a copy of your cover letter and resume. Only those selected for an interview will be contacted.
Job Type: Permanent
Pay: $55,000.00-$65,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
On-site gym
On-site parking
Paid time off
RRSP match
Vision care
Wellness program
Work from home
Ability to commute/relocate:
Guelph, ON N1K 1S6: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's Degree (required)
Work Location: Hybrid remote in Guelph, ON N1K 1S6
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