Job Description

We are seeking a parti-time, temporary, engaged and enthusiastic Medical Office Assistant/Receptionist to join our multi-disciplinary healthcare team. This position will support approximately twenty physicians by identifying and tracking panels, managing data and reporting information to the primary care practice population.

Duties and Responsibilities:

Assess and communicate the need for patient health screening within the EMR.

Play a key role in coordinating screening referrals and appointments for patients in accordance with the Toward Optimized Practice Screening Initiative: Alberta Screening and Prevention Program. (ASaP).

Work in conjunction with the Physicians and Panel Management Screening Nurse(s) to increase access for patients, enhancing the patients' primary care experience, improving clinical outcomes and the patient's quality of life.

The Receptionist/MOA works under general supervision, frequently in the absence of managers and senior staff.

Support the ED and office administrative functions.

Reception: answering phones, mail distribution, minutes, document management, data entry and database maintenance.

Requirements:

Medical Office Assistant, Unit Clerk, Medical Terminology certification preferred or combination of education and relevant experience.

Experience in with multiple-line phone systems and reception.

Demonstrated ability and willingness to work in an unstructured and dynamic environment that requires flexibility and collaboration with other health professionals.

Must be prepared to increase knowledge in current screening initiatives and research within the Alberta and Canadian Context.

Knowledge/Skills & Abilities:

Sound knowledge and experience with computer programs in Microsoft Office.

Previous experience with Electronic Medical Record (EMR) and working in clinical settings would be an asset.

Ability to collaborate with people in a health care environment with professionalism, confidentiality, and respect.

Outstanding communication skills, verbally and in writing.

Proven initiative and motivation.

Strong organizational, time management and decision-making skills; meeting deadlines.

Ability to deal with challenging situations with empathy & sincerity - conflict resolution.

Demonstrated problem solving and conflict resolution skills.

Highest standards of confidentiality, privacy and information management.

Ability to work effectively within a team.

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: $19.95-$26.53 per hour

Expected hours: 23 - 30 per week

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Ability to commute/relocate:

Rocky Mountain House, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Medical Terminology
Work Location: In person