Job Description

Will have access to the Electronic Medical Records for charting purposes

Job Summary:

The Snxastwilxtn Centre Medical Office Assistant (MOA)/receptionThe MOA will provide essential administrative and clinical support, ensuring the smooth and efficient operation of health services for the community. This role involves managing patient records, scheduling appointments, assisting healthcare providers, and maintaining a welcoming, clean, and safe environment. In addition, this position will support and guide patients requiring travel health services, ensuring they receive comprehensive and culturally sensitive care. The successful candidate will be organized, compassionate, and collaborative, with a focus on community wellness, confidentiality, and respect for Syilx Okanagan traditions and practices.

Core Competencies:

Certification Medical office Assistant Ability to work with difficult clients in a professional and respectful manner. Know the patient travel policies and do requests. Answer phone in a professional manner Knowledge of Health Information Privacy Regulations Knowledge and experience with electronic medical records management Reporting/ Accountability to funders and PIB FAL Efficient in Office administration, organization, and task oriented Ability to work with multiple Primary Care providers. Analytical thinking - Decision making, Networking, problem solving, Risk Management

Duties/Responsibilities:

Will work closely with the PIB Nursing Team, PIB NP and other various health care professionals Answer phones and other various office administration duties Scheduling appointments for both internal and external health care professionals including mobile clinics (Mammogram, Audiology etc.) Process patient travel documents as needed. Advocacy for all clientele pertaining to the services needed by professional service providers Answer health related inquiries (IE: how to get a PHN, how to access FNHA benefits etc....). Provide feedback on PIB Departmental/contractor Health and Safety Plans as required. Greeting patients, clients, community member and visitors to the health centre Utilize and maintain the Electronic Medical Records for charting purposes, including daily assigned tasks from various health professionals Assist with specimen collection and delivery Maintain medical equipment and supplies, re-order as needed

Specific Job Skills and Levels

Excellent professional level communication skills, both written and verbal Knowledge of medical terminology Knowledge and experience with electronic medical records management Knowledge of Health Information Privacy Regulations Ability to work well in a team setting Ability to work independently Ability to thrive in a dynamic, evolving environment Good computer skills are required, 45+wpm minimum typing skills Knowledge of and use of Microsoft Office programs (Excel, Word, Publisher, PP) Reporting/ Accountability to FNHA Medical Transportation Maintain rights of confidentiality and privacy

Qualifications/Requirements:

Minimum Academic/Educational Requirements

Grade 12 Graduation from a Medical Office Administrator program from a recognized Community College

Required Certification, Licenses, Designations and/or Training

Current Medical Office Assistance Certification Office Administration /clerical training

Minimum Level of Experience

One (1) year of recent related experience in a health care setting: or an equivalent combination of education, training and experience.

Personality trait (

required to be successful in position

)

Dependable, Reliable and Approachable (ability to attend work each day) Empathetic, non-judgmental Initiative, self-motivator Flexible to meet the needs of health department programs and services

Assets

Experience with MedAcess Experience in primary care Experience working within a First Nation Community

Working Conditions:

Reception area of Snxastwilxtn Centre, Will work in a multi-disciplinary team of Health care professionals providing services to primarily Penticton Indian Band Community members. Majority of work done at Snxastwilxtn Centre with one- one or clinic-based client care, fast paced and daily client needs/changes and must adapt/problem solve quickly, team environment Available and flexibility to work evenings and weekends Ability to do other duties as required
Preference will be given to qualified Aboriginal applicants as per section 21 of the Human Rights Code.

*All Penticton Indian Band employees are encouraged to learn about the culture, language and customs of the Okanagan people and must be willing to continuously upgrade their skills and knowledge and further their formal education.

The Penticton Indian Band offers a competitive compensation and benefits package as well as a great team and respectful work environment. If you are qualified and looking for an exciting and rewarding career, please send a resume and cover letter to the attention of:

Armando O. Lopez, HR Manager

Email:

jobs@pib.ca

In Person:

PIB Administration Offices - 841 Westhills Drive, Penticton, BC

The Penticton Indian Band provides equal employment opportunities to all, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, political belief, creed, disability that does not prohibit performance of essential job functions or that cannot be accommodated, or conviction for which a pardon has been granted. However, where two or more applicants have comparable or equivalent skills and qualifications, preference shall be given, in the following order, to persons with specific knowledge of and/or experience with Sn'Pink'tn(Penticton) language (N'syilxcen), culture, history and customs; persons of Aboriginal, Metis or Inuit ancestry; and all others.

We thank all those who apply; however, only those candidates selected for interview will be contacted.

Job Types: Full-time, Permanent

Pay: $24.00-$37.00 per hour

Benefits:

Casual dress Extended health care On-site parking
Ability to commute/relocate:

Penticton, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Class 5 Licence (required) Assistance in Health Care Facilities (required) CPR Certification (required) Food Safety Certification (required)
Work Location: In person