Job Description

Job Posting: Medical Office Assistant/Receptionist

Position

: Part-Time

Department

: Ophthalmology

Reports To

: Office Manager / Physician

We are a newly established and growing ophthalmology/retina office seeking a friendly, organized, and eager individual to join our team as a medical office assistant/receptionist.

You will play a vital role in providing an excellent experience for our patients while ensuring the smooth operation of the office.

Key Responsibilities:

Greet and check in patients as they arrive, creating a welcoming atmosphere Manage scheduling, appointments, and patient communications with professionalism Answer phone calls, provide information, and address patient inquiries Verify patient information and ensure accurate documentation is maintained Assist with patient flow and maintain a clean, organized reception area Perform ophthalmic medical assistant duties as needed, such as taking patient history, prepping patients for exams, and assisting with basic tests Ensure smooth transitions between front desk and clinical areas Support the office team with administrative and clinical tasks as required Assist in surgical administrative duties Respect and maintain patient confidentiality

Qualifications:

High school diploma or equivalent required; further education or training in healthcare is a plus Previous experience in a healthcare or medical office environment is required (at least 1 year) Experience or education in ophthalmology, retina care, or medical assisting is a plus Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Detail-oriented with excellent time management skills Proficiency with computer systems and medical software (Experience with Plexia not required but would be an asset) Ability to work well both independently and as part of a team A positive, patient-focused attitude with a willingness to learn and grow in the ophthalmic field
If you are passionate about healthcare, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you!

Please submit your resume with a cover letter including your background information and why you are interested in this position.

Job Types: Permanent, Part-time

Pay: $22.00-$24.00 per hour

Expected hours: 32 - 36 per week

Application question(s):

Are you available 8am-5pm on Mondays, Wednesday, Thursday, and Friday?
Education:

Secondary School (required)
Experience:

Health Care/Medical Office: 1 year (required)
Location:

Nanaimo, BC (preferred)
Work Location: In person