Job Description

Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in a medical or dental office setting, demonstrating proficiency in handling administrative tasks while providing exceptional patient care. This role is essential for ensuring the smooth operation of our office and supporting our healthcare professionals in delivering quality service.

This is a part-time position Mon-Thurs 12pm-5pm, with one shift per wk 1-8pm.

Responsibilities

Greet patients warmly and assist them with the check-in process. Manage multi-line phone systems to answer calls, schedule appointments, and address patient inquiries. Maintain accurate electronic medical records (EMR Telus PS Suite) and ensure confidentiality of patient information. Assist with billing and insurance verification processes. Utilize software such as Ocean and Clinical Connect for managing patient information and scheduling. Coordinate communication between patients and healthcare providers effectively. Perform administrative tasks including filing, data entry, and maintaining office supplies. Ensure the front desk area is organized and welcoming for patients.

Requirements

Previous experience in a medical or dental office is preferred. Familiarity with medical terminology is essential for effective communication. Proficiency in using electronic medical records systems, particularly Ocean and Clinical Connect, is a plus. Strong administrative skills with experience in office environments. Excellent communication skills to interact professionally with patients and staff. Ability to handle multiple tasks efficiently in a fast-paced environment. Experience working with a multi-line phone systems is beneficial. If you are passionate about providing excellent patient care and have the necessary skills to thrive in a medical office environment, we encourage you to apply for this rewarding position as a Medical Office Assistant.
Job Type: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 per week

Work Location: In person