Job Description

If you are passionate about saving people's eyesight and you are looking for a career not just a job, you're in the right place. At Alberta Retina Consultants, we believe in excellence in patient care, research, and teaching. We are currently looking for an organized and detail-oriented person to fill our Medical Office Assistant position. The Medical Office Assistant is a critical part of our team, providing support to our patients and physicians. The Medical Office Assistant reports directly to the Administration Supervisor of Alberta Retina Consultants.

What you'll do:

Work as part of a team to enhance the patient experience

Respond to patient concerns and questions about appointments

Reception and telephone duties (answering phone inquiries via a multi-line phone system)

Checking patients in/out

Correspond with other offices for incoming and outgoing referrals via phone

Assist with coordination of referrals: triaging, booking, and confirming appointments

Use a database to prepare medical documents

What you have:

MOA certificate preferred

Medical office experience is an asset

Knowledgeable in computer skills

Able to maintain accuracy while multitasking or working under pressure

Excellent communication skills, both verbal and written

Healthquest experience is an asset but not required

What you'll get:

Amazing opportunities for career progression

Wonderful Team to work with and fun social events throughout the year

Learning opportunities from our amazing physicians

All benefits are 100% employer paid

Dental care

Employee assistance program

Extended health care

Life insurance

Paid time off

Vision care

Annual uniform allowance

Shift: 8.5 hours/day, Monday to Friday, Hours of work vary between 8:30 am to 5:30 pm (depending on Clinic Needs)

Who we are:

Alberta Retina Consultants was established in 1998 to meet the retina needs of Albertans. We have eight retina specialists work together, within Alberta Retina Consultants, to provide seamless care to our patients. Each holds educational appointments at the University of Alberta, while also involved in ongoing retina research.

Mission Statement:

To improve the health of our patients by identifying and treating diseases of the retina and vitreous

Values:

Team Work, Respect, Accountability, Hard Work, Knowledge

Job Type: Full-time

Pay: From $18.51 per hour

Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Experience:

Medical office: 1 year (preferred)
Work Location: In person