Job Description

Medical Office Assistant / Phlebotomist

Position Summary

We are seeking a compassionate, detail-oriented, and professional

Medical Office Assistant / Phlebotomist

to join our healthcare team. The successful candidate will play a vital role in both administrative and clinical functions, ensuring high-quality patient care and contributing to a smooth and efficient medical office environment.

Key Responsibilities

Administrative Duties

Answer incoming phone calls and voicemails; respond to patient inquiries in a timely and professional manner

Schedule appointments and follow up with patients as needed

Accurately enter patient vital signs and relevant data into the Accuro EMR system

Maintain clean, organized, and well-stocked exam rooms

Clinical Duties

Greet and prepare patients for their appointments and procedures

Take and record vital signs, including height, weight, blood pressure, and blood sugar levels

Set up exam rooms before patient visits and disinfect after each use

Perform venipuncture (blood draws) with skill, efficiency, and care

Clearly explain phlebotomy procedures and address patient questions or concerns

Ensure proper labeling, documentation, and handling of specimens

General

Provide assistance with various tasks as assigned by healthcare providers or office management

Maintain a high standard of patient care and professional conduct

Protect patient confidentiality and comply with safety and infection control protocols

Key Success Factors

Proficiency in laboratory protocols and healthcare regulations

Strong communication skills with the ability to follow and relay instructions accurately

Excellent multitasking and organizational abilities

Competence in computer use and electronic medical record systems

Knowledge of safety, hygiene, and infection prevention practices

Demonstrated ability to perform blood draws with minimal discomfort or complications

Compassionate, patient-focused, and professional interpersonal skills

Strong attention to detail and commitment to confidentiality

Qualifications

Professional certification in phlebotomy from a

Canadian Accredited Phlebotomy Institute

(required)

Previous experience in a clinical or medical office setting (preferred)

Why Join Us?

This is an excellent opportunity for a skilled and motivated individual who thrives in a fast-paced healthcare environment and is passionate about patient care. If you meet the above qualifications and are looking to grow within a supportive medical team, we encourage you to apply.

Job Type: Part-time

Pay: $19.00 per hour

Expected hours: 20 - 25 per week

Benefits:

On-site parking
Experience:

Medical office: 1 year (required)
Licence/Certification:

Canadian phlebotomy certificate (required)
Work Location: In person