Job Description

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional administrative support. This position requires strong organizational skills, proficiency in medical terminology, and the ability to work effectively in a fast-paced environment.

Responsibilities

Greet patients and visitors warmly at the front desk, ensuring a positive first impression. Manage phone systems, answering calls promptly and directing inquiries to the appropriate staff. Schedule appointments and maintain an organized calendar for medical professionals. Collect and verify patient information, including insurance details, for electronic medical records. Assist with administrative tasks such as filing, data entry, and maintaining patient records using systems like Epic and Dentrix. Coordinate with healthcare providers to ensure efficient patient flow within the office. Handle correspondence and communication between patients and medical staff. Ensure compliance with health regulations and maintain confidentiality of patient information.

Requirements

Proficiency in medical terminology is essential for effective communication within the office. Previous experience in a medical office or similar administrative role is preferred. Familiarity with electronic medical records systems, particularly Epic or Dentrix, is a plus. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Ability to operate standard office equipment and phone systems effectively. A positive attitude and a commitment to providing outstanding patient care.
Job Type: Part-time

Pay: $18.00-$19.00 per hour

Benefits:

On-site parking
Experience:

Medical office: 1 year (required)
Licence/Certification:

Canadian phlebotomy certificate (required)
Work Location: In person