Job Description

Overview

We are seeking a detail-oriented and compassionate Medical Office Assistant to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office, providing support to both patients and healthcare providers. The ideal candidate will possess strong administrative skills and a solid understanding of medical terminology, enabling them to contribute effectively in a fast-paced environment.

Duties

Manage patient scheduling and appointment confirmations using electronic medical records systems such as Dentrix or Epic. Greet patients upon arrival, ensuring a welcoming atmosphere while maintaining confidentiality and professionalism. Handle incoming calls through phone systems, addressing inquiries and directing calls appropriately. Assist in maintaining accurate patient records and documentation, ensuring compliance with healthcare regulations. Process patient information and insurance claims efficiently, verifying eligibility and benefits as needed. Support the Medical office team by performing administrative tasks such as filing, data entry, and inventory management of office supplies. Collaborate with healthcare professionals to facilitate effective communication regarding patient care and office operations.

Skills

Proficiency in Accuro electronic medical records software is MUST. Strong understanding of medical terminology to communicate effectively with patients and staff. Experience in a medical office setting is preferred, including familiarity with the role of PHIA Excellent organizational skills with the ability to multitask in a busy environment. Strong communication skills, both verbal and written, to interact professionally with patients and colleagues. Ability to operate standard office equipment and phone systems efficiently. A proactive attitude towards problem-solving and attention to detail in all tasks performed.
If you are passionate about providing exceptional patient care while supporting the operational needs of a medical office, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

Casual dress Flexible schedule On-site parking Paid time off
Education:

Secondary School (preferred)
Experience:

Medical office: 2 years (required)
Work Location: In person