Job Description

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in a medical or dental office environment, demonstrating proficiency in managing front desk operations and providing exceptional patient care. This role is essential for ensuring the smooth functioning of our office and supporting both patients and healthcare providers.

Responsibilities

Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk. Manage multi-line phone systems to handle incoming calls, schedule appointments, and address patient inquiries. Maintain accurate electronic medical records (EMR) and ensure all patient information is up-to-date. Assist with administrative tasks including filing, data entry, and handling correspondence. Utilize medical terminology effectively to communicate with patients and staff regarding health-related matters. Coordinate with healthcare providers to facilitate patient care and ensure efficient office operations. Experience with software such as Epic and Dentrix is preferred for managing patient records and billing processes. Support dental receptionist duties as needed, including processing insurance claims and payments.

Requirements

Previous experience in a medical or dental office setting is highly desirable. Familiarity with electronic medical records systems and office software applications. Strong understanding of medical terminology to assist in effective communication within the healthcare environment. Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment. Strong interpersonal skills to interact positively with patients, families, and team members. Proficiency in administrative tasks including scheduling, filing, and using office equipment. Ability to work collaboratively within a team while also being self-motivated to complete tasks independently. Join our team as a Medical Office Assistant where you will play a vital role in delivering quality healthcare services while enhancing your professional skills in a supportive environment.
Job Types: Full-time, Permanent

Pay: $18.00-$24.00 per hour

Expected hours: 30 - 45 per week

Benefits:

On-site parking Paid time off
Experience:

Electronic medical records: 1 year (required)
Work Location: In person