We are seeking a dedicated and organized Medical Office Assistant to join our team. This role is essential in providing administrative support within a medical or dental office environment. The ideal candidate will have a strong understanding of medical terminology, experience with electronic medical records, and proficiency in front desk operations. You will play a key role in ensuring smooth office operations while delivering exceptional service to patients.
Responsibilities
Greet patients and manage front desk activities, ensuring a welcoming environment.
Schedule appointments and manage the calendar for healthcare providers.
Handle incoming calls and inquiries using professional phone systems.
Maintain accurate patient records using electronic medical records systems such as Dentrix or Epic.
Process patient information and verify insurance details as needed.
Assist with administrative tasks including filing, data entry, and managing correspondence.
Collaborate with healthcare staff to ensure efficient patient flow and care delivery.
Uphold confidentiality and adhere to HIPAA regulations at all times.
Experience
Previous experience in a medical or dental office setting is preferred.
Familiarity with electronic medical records (EMR) systems such as Dentrix or Epic is highly desirable.
Strong understanding of medical terminology and administrative procedures.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
Proficiency in using phone systems and basic office equipment.
Join our team as a Medical Office Assistant where you can contribute to the health and well-being of our patients while developing your career in the healthcare field.