Job Description

Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, excellent administrative skills, and the ability to manage front desk responsibilities effectively.

Duties

• Greet patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain an organized calendar for healthcare providers.
• Handle phone systems to answer inquiries, direct calls, and take messages as needed.
• Collect patient information and verify insurance details accurately.
• Assist with filing, data entry, and maintaining patient records in compliance with privacy regulations.
• Utilize medical software such as Dentrix or Epic for managing patient information and appointments.
• Support dental office operations by coordinating with dental receptionists when necessary.
• Ensure the front desk area is tidy and welcoming for patients.

Experience

• Previous experience in a medical or dental office setting is preferred.
• Familiarity with medical terminology is essential for effective communication within the team.
• Proficiency in administrative tasks including scheduling, filing, and using office equipment.
• Experience with phone systems to manage incoming calls efficiently.
• Knowledge of Dentrix or Epic software is a plus but not mandatory; training will be provided.

If you are passionate about providing excellent patient care and have the skills necessary to thrive in a fast-paced medical environment, we encourage you to apply for this rewarding position.

Job Types: Full-time, Part-time, Permanent, Casual, Internship / Co-op
Contract length: 12 months

Pay: From $16.00 per hour

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Every Weekend

Experience:

• Medical receptionist: 1 year (required)
• Accuro: 1 year (required)

Work Location: In person