Medical Office Assistant Position- Full-time for a 8-month term, with the possibility of extension and revision of hours. Summary The Medical Office Assistant, under the direction of the Clinic Manager, will primarily be responsible for scheduling and confirming patient appointments/tests/follow-ups and managing physician schedules. This role also shares information collected from patients with the appropriate medical team members. The Medical Office Assistant must be able to communicate and work effectively on a multidisciplinary team and have a working knowledge of medical terminology. Core Competencies

• Communication
• Critical Thinking
• Decision Making
• Organizational and Environmental Awareness
• Planning and Organizing
• Problem Solving
• Service Orientation

Job Duties

• Greet and direct clients to appropriate medical resources and services.
• Answer external and internal phone calls and transfer calls to the appropriate departments.
• Handle all correspondence, including telephone, email, fax and mail.
• Provide administrative support and perform clerical duties.
• Scan, fax and mail documents as required.
• Schedule and confirm patient appointments/tests/follow-ups and manage physician schedules.
• Manage referrals.
• Give registration forms to patients and ensure that they are properly filled out.
• Measure and document the vital signs of each patient.
• Update and maintain the electronic medical system.
• Analyze data and relevant information to: Compose reports, compile statistics, and prepare letters, memos and agendas.
• Share information collected from patients with the appropriate medical team members.
• Monitor inventory of office supplies and materials and order as required.
• Make recommendations for policy and procedure improvements.
• Participate in meetings as requested.
• Other duties as assigned.

Requirements

• Medical Secretary Diploma required.
• 2 years of secretarial experience in a health care setting.
• Experience with PS Suite is an asset.
• Working knowledge of medical terminology.
• Familiarity with OHIP billing preferred.
• Ability to communicate and work effectively on a multidisciplinary team.
• Proficient in the use of computers and other office equipment.
• Excellent organizational and problem-solving skills.
• Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, reports, etc.
• Previous experience handling confidential or sensitive information; knowledge of applicable data privacy laws.
• Able to maintain filing systems and basic databases.
• Meticulous records maintenance skills.
• Able to manage time efficiently and prioritize multiple tasks.
• Superior telephone manners and strong interpersonal skills.
• Strong customer service orientation.
• Able to communicate efficiently in French and English.

Work Conditions

• Interacts with employees, management and the public at large.
• May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses.
• Overtime may be required.
• Ability to attend and conduct presentations.
• Manual dexterity is required to use desktop computers and peripherals.
• Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.

Job Types: Full-time, Fixed term contract
Contract length: 8 months Salary: $19.00 per hour Benefits:

• Casual dress
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
Candidates must be at least double vaccinated against Covid-19. Experience:

• Medical Office Assistant: 2 years (preferred)

Language:

• French and English (preferred)

Work Location: In person