Job Description

Overview

We are seeking a dedicated and organized Office Assistant to join our Physiotherapy, Chiropractic, RMT clinic. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and medical staff. This position requires a proactive individual with strong administrative skills and a passion for delivering quality patient care. Experience with MVA/HCAI billing is an asset.

Responsibilities

Manage patient appointments, including scheduling, confirming, and rescheduling as necessary. Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations. Assist patients with check-in and check-out processes, providing excellent customer service at all times. Handle phone systems efficiently, addressing patient inquiries and directing calls to the appropriate staff members. Support operations by utilizing HCAI and Jane software for patient management and billing processes. Perform front desk administrative tasks such as filing, data entry, and maintaining office supplies. Collaborate with healthcare professionals to ensure seamless patient care and communication within the office. Prepare patient charts and documentation prior to appointments to enhance workflow efficiency. Assisting to post content on clinic social media

Skills

Proficiency in electronic medical records (EMR) systems, such as Jane and HCAI Strong administrative skills with the ability to manage multiple tasks in a fast-paced environment. Excellent communication skills, both verbal and written, to interact effectively with patients and team members. Experience working as a chiro/physio receptionist or in a similar front desk role is preferred. Ability to operate standard office equipment and phone systems proficiently. Strong attention to detail and organizational skills to maintain accurate records and files. knowledge of posting on social media
Part-time: evenings and weekends. Experience with Jane (EMR); MVA and WSIB billing; proficient in Excel, Word and Adobe

Job Type: Part-time

Pay: $18.00-$24.78 per hour

Work Location: In person