Job Description

Date posted:

September 18, 2025

Pay:

CA$19.00 - CA$22.00 per hour

Job description:

Join us in changing our patients' lives for the better and our goal is to help change yours too!

Since 2013, Glenwood Radiology has made its mark in providing quality diagnostic imaging services to its patients and referring physicians throughout Edmonton & surrounding areas, including rural Alberta. We offer Image-Guided Pain Management, Breast Imaging, Mammography, X-Ray, Bone Densitometry, General Ultrasound, MSK Ultrasound, OB Ultrasound and More. We provide prompt patient access, quality service, timely reports, optimal patient care in a sage and caring clinic environment.

We're hiring for a position for our

Spruce Grove Clinic.

Opportunities We Provide:

Enjoy doing what you love & loving what you do A great position where you really can make a difference A positive, fun, team-first atmosphere while changing patients' lives Engaging new challenges and endless learning possibilities Exceptional extended health benefits plus unique lifestyle perks Excellent career advancement opportunities with a successful, growing company On-site training to help ensure your success

Qualifications We Seek:

Requirements include multi tasking, 60 wpm, strong anatomy knowledge, strong patient care, ability to handle a busy environment A mature, confident individual that enjoys taking control and leading the charge A passion for customer service and building patient relationships Relevant training or experience as a Medical Office Assistant A desire to learn new technologies plus savvy computer skills Excellent organization and time management skills Self-motivated to balance and organize a number of responsibilities in a fast-paced medical environment, while ensuring attention to detail, accuracy and efficiency

Core Responsibilities and Job Duties are described below.

Job Duties may change as per the clinic needs and as required by the Managing Director and/or Clinic Manager.

Maintaining a professional presence and providing excellent patient care. Assisting patients, technicians, sonographers, radiologists, and other team members with varying tasks to ensure the smooth running of the clinic, such as complete patient registrations, appointment bookings/rebooking's, cancellations, equipment cleaning/autoclaving, cleaning patient rooms and other necessary duties. Booking all Diagnostic Imaging, Breast Imaging, Bone Densitometry, and Ultrasound appointments, Pain Management, etc. Completing tasks for all modalities and services diligently and accurately, which include Bookings, Re-Bookings, Appointment Reminders, Follow Ups, Requisition Intake etc. Prioritizing and completing tasks according to urgency. Accurate data entry into InteleRIS of patient demographics in accordance with clinic processes. Answering all incoming calls and re-direct when necessary. Requesting previous examinations and/or reports. Notifying the appropriate department of patient arrival. Escorting patients to the appropriate examination area and providing changing instructions. Assisting with ultrasound inventory levels. Maintaining adequate office inventory. Maintaining the utmost in patient confidentiality. Assisting in the orientation and training of new staff. Conducting oneself in a professional and courteous manner. Maintaining cleanliness in the reception waiting room and the reception desk. Ensuring all required questions are asked to determine the examination to be booked. Responsible for understanding all clinical processes and utilizing resources (such as manuals) as required. Working collaboratively within a multidisciplinary team.
Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No less than 35 per week

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match
Application question(s):

What is your hourly wage expectation? Are you available to work Days, Evenings, and Weekends? Do you drive?
Location:

Spruce Grove, AB (required)
Work Location: In person